Final answer:
The correct answer is A. Infrastructure. Hiring the best people, providing a quality management team for support, ensuring transparent communication throughout the organization, and consistently monitoring service policies and procedures all contribute to a strong service infrastructure.
Step-by-step explanation:
The correct answer is A. Infrastructure. Hiring the best people, providing a quality management team for support, ensuring transparent communication throughout the organization, and consistently monitoring service policies and procedures all contribute to a strong service infrastructure.
Infrastructure refers to the systems, processes, and resources that support the delivery of a service or the operation of a business. In this context, a strong service infrastructure is essential for providing excellent customer service and managing internal operations effectively.