Question

A client accuses a home health aide of taking $10 without permission. The aide has not taken the money but the client refuses to believe her. What should the health aide do?

A) Notify the health aide's supervisor
B) Ask the client why the aide is being accused
C) Ask other aides who care for the client if they took the $10
D) Offer to give the client $10

Answer 1

The home health aide should notify their supervisor about the accusation of taking money to enable a formal investigation and resolution, following the organization's policies.

Step-by-step explanation:

When a home health aide is accused by a client of taking money, the correct course of action is to notify the health aide's supervisor. It's important to handle such a situation professionally, ensuring that the accusation is formally addressed. The aide should not take matters into their own hands by accusing others or offering to pay the client. Following proper protocol by involving the supervisor allows for an appropriate investigation and resolution. The supervisor can then take steps to review the allegation, interview any relevant parties, secure evidence, and take the necessary actions according to the organization's policies.