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When 80% of a company's profits come from 20% of their customers (what is this called?)

A. Pareto Principle
B. Profit Ratio
C. Customer Dominance
D. Revenue Correlation

User TonySalimi
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Final answer:

The scenario where 80% of a company's profits come from 20% of their customers is known as the Pareto Principle, which illustrates a common pattern of distribution in business and economics. The correct answer is option: A. Pareto Principle

Step-by-step explanation:

When 80% of a company's profits come from 20% of their customers, this scenario is referred to as the Pareto Principle, which is option A. This principle is widely observed across various industries and situations. It is a concept within the field of economics that describes an often-encountered distribution where the majority of effects come from a minority of causes.

In the context of business, this means a small percentage of customers often account for a large portion of profits, which can reflect a kind of market concentration, where a few customers hold significant buying power or influence over the company's revenue streams.

The concept can be compared to the Four-Firm Concentration Ratio, which is a measure regulators have used to understand monopoly power within an industry. This ratio focuses on the market share accounted for by the largest firms in an industry, usually the top four to eight. Concentration ratios can provide insight into market dynamics and potential inefficiencies in an economy, much like the Pareto Principle can highlight customer dynamics within a company.

User Kadzhaev Marat
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