Question

Great customer service combines:

1) problem solving
2) Critical thinking
3) Professionalism
4) Respect
5) all answers are correct
6) two of the four answers are correct

Answer 1

Great customer service combines problem solving, critical thinking, professionalism, and respect.

Step-by-step explanation:

Great customer service combines problem solving, critical thinking, professionalism, and respect. Therefore, the correct answer is 5) all answers are correct.

Problem-solving skills are essential in customer service as they involve identifying knowns and unknowns, gathering information, and doing a root cause analysis to identify the real problem. Critical thinking is also crucial as it requires gathering information, analyzing and evaluating evidence to form a judgment.

Moreover, professionalism and respect are essential aspects of providing excellent customer service, as they contribute to maintaining positive relationships with customers and creating a positive work environment.