Question

What equation shows why customers are important to the employee?

A. Customer Satisfaction = Number of Complaints
B. Employee Satisfaction / Customer Satisfaction
C. Profit = Sales - Expenses
D. Customer Satisfaction = Sales × Profit

Answer 1

The equation that shows why customers are important to the employee is Profit = Sales - Expenses. Higher sales indicate that customers are purchasing from the business, and when sales increase, there is the potential for higher profit. Employees play a crucial role in driving sales by providing good customer service and satisfying customers' needs and wants.

Step-by-step explanation:

The equation that shows why customers are important to the employee is Profit = Sales - Expenses.

Profit is an important measure of a business's success, and it is calculated by subtracting expenses from sales. Higher sales indicate that customers are purchasing from the business, and when sales increase, there is the potential for higher profit. Employees play a crucial role in driving sales by providing good customer service and satisfying customers' needs and wants.

For example, if a business has high customer satisfaction, it is more likely to have repeat customers and positive word-of-mouth referrals, leading to increased sales and ultimately higher profit.