Question

Why should nursing assistants use simple non-medical terms when speaking with residents and their families?

A) To ensure clear communication and understanding.
B) To maintain a professional image.
C) To avoid confusing residents and their families.
D) To prevent legal complications.

Answer 1

Nursing assistants should use simple, non-medical terms when speaking with residents and their families to ensure clear communication, avoid confusion, and maintain a professional image. The main goal is for the information to be understood and for a trustworthy environment to be established.

Step-by-step explanation:

When nursing assistants communicate with residents and their families, they should use simple, non-medical terms for several reasons. Firstly, clear communication and understanding (A) are crucial to ensuring that residents and their families fully grasp the health information being shared. Using specific terms or jargon can create confusion, which highlights the importance of avoiding technical language (C). Secondly, enunciating clearly and using respectful language contribute to effective communication which helps maintain a professional image (B). Lastly, while preventing legal complications (D) is important, it is not the primary reason for foregoing complex medical jargon; the focus is on understanding and respect in communication. By using layman's terms, nursing assistants facilitate better comprehension and foster a sense of trust and accessibility.