Answer:
The transition from a centralized display system to individual workstation screens at the electricity power plant brought efficiency and autonomy to the operators, allowing them to monitor specific aspects closely. However, this newfound independence proved challenging during a crisis when dangerous gases were unexpectedly released.
In the previous setup, a single large display facilitated collaborative problem-solving among the team of three operators. The shared screen enabled simultaneous observation and quick decision-making. The shift to individual workstations, while enhancing focus on specific details, hindered the team's ability to collectively pinpoint the source of the problem.
With each operator confined to their own screen, communication barriers emerged, causing delays in identifying and addressing the hazardous situation. The absence of a unified visual aid hampered the operators' collaborative efforts, leading to a struggle in comprehending the extent of the issue and formulating a prompt response.
This incident highlights the importance of a balance between individualized workstations and collaborative tools, especially in critical situations. Future redesigns should consider integrating features that allow operators to seamlessly share information and maintain effective communication, ensuring a swift and coordinated response to unforeseen challenges.