The critical value(s) of the hypothesis test is Z = ± 1.96
The test given is a two-tailed test , which means that the test for sigbificance is in both directions as opposed to that of a one-tailed test.
Unlike a one-tailed test where the critical region lies only on one side of the distribution (e.g., right tail for "greater than"), a two-tailed test has two critical regions, one on each side of the distribution (e.g., left and right tails). These regions represent the values of the test statistic that are unlikely to occur under the assumption of the null hypothesis
Here, α = 0.05
P(Z = 0.025) = ±1.96
Hence , the critical value(s) for the hypothesis test is Z = ±1.96