Final answer:
The correct action is to view the e-mail with suspicion and verify its authenticity due to potential spear phishing attempts. Professional standards require business correspondence through company channels, and any unexpected request via a personal e-mail address should be verified directly with the alleged sender before any data is shared.
Step-by-step explanation:
Receiving an e-mail from a personal e-mail address that you do not recognize, even if it addresses you by name, should prompt concern for several reasons. Firstly, it is against standard professional email standards to conduct business or share sensitive data through personal email accounts. Secondly, the urgent nature of the request and unfamiliar email address are classic signs of a possible spear phishing attempt, where specific individuals are targeted to try and trick them into providing confidential information or access to secure systems.
When faced with this situation, the most appropriate action would be to verify the authenticity of the request. You should immediately contact your boss through known, legitimate channels, such as their work email or telephone number, to confirm whether the request is legitimate. Take care not to use the reply function in the email, as this may not reach your boss if the original email was indeed a phishing attempt. Encrypting data is also important, but first establishing the email's legitimacy is paramount. Ignoring the potential threat could lead to serious data breaches or other security incidents.