Final answer:
The statement that aligns with the supervisor's advice on brevity in customer service is 'Keeping time with customers quick and short when possible,' as it emphasizes the importance of concise yet effective communication.
Step-by-step explanation:
The supervisor’s advice that “brevity is an important skill to possess in providing customer service” suggests that responses in customer service should be to the point and efficiently address the customer’s needs. Bringing this into the context of the choices provided, the statement that aligns the most with this advice is number 5) “Keeping time with customers quick and short when possible”.
This reflects the concept of brevity by suggesting that customer interactions be concise while still effective. Moreover, offering exceptional customer service aligns with being professional and resourceful, which includes being respectful and focused to ensure customer satisfaction and improved job performance. While keeping interactions brief is important, it does not mean rushing customers off the phone or neglecting the quality of service. It’s about being clear, precise, and solving issues rapidly to uphold an excellent customer service standard.