Final answer:
Customer refunds payable is a liability account that records the estimated refunds and allowances that will be paid or granted to customers in the future.
Step-by-step explanation:
The purpose of customer refunds payable is to record the estimated refunds and allowances that will be paid or granted to customers in the future. It is a liability account that represents the company's obligation to provide refunds or allowances to customers. By recording these estimated amounts, a company can monitor the potential financial impact of future refunds and allowances on its financial statements.