Final answer:
Chung's virtual team should build trust through good communication, align ideas for team sustainability, and have contingency plans for staffing changes to maintain project momentum. Clear timelines and workload management are also vital in facilitating effective collaboration in a virtual team.
Step-by-step explanation:
Chung is facing a significant project management challenge as he takes the lead on a complex software application design with a virtual team. A virtual team is primarily characterized by members working remotely, often from different geographical locations, and relying heavily on technology for communication and collaboration. In managing a virtual team, Chung's focus should be on building trust through good communication, aligning team members' ideas to promote sustainability, and having contingency plans for any staffing changes to maintain project momentum.
Effective communication and interpersonal skills are critical in a virtual team setting, requiring transparency and consistency to ensure a productive work environment. Additionally, having clear timelines and appreciating each member's workload are also necessary to prevent conflicts that may arise from competing priorities. With the right technology in place, such as digital survey platforms or phone apps for information transfer, these virtual teams can work efficiently and continue to contribute value even in challenging circumstances.