Final answer:
Call centers, sales reps, distributors, and web and e-mail are all examples of touchpoints.
Step-by-step explanation:
Call centers, sales reps, distributors, and web and e-mail are all examples of touchpoints. Touchpoints are the points of contact between a company and its customers, where customers interact with the company's products, services, or brand. These touchpoints play a crucial role in shaping the customer experience and influencing their purchase decisions.