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Which of the following organization structures facilitates the development of strategic service units? Divisional structure.

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Final answer:

The divisional structure supports the creation of strategic service units within an organization by dividing larger entities into semi-autonomous units that focus on specific regions, products, or markets. This approach encourages collaboration and responsiveness similar to regional decentralization in unitary systems and is distinct from bureaucratic organization.

Step-by-step explanation:

The divisional structure is an organizational framework often used by larger companies to facilitate the development of strategic service units. This structure allows for the creation of semi-autonomous units, each with its own resources and objectives, catering to a specific geographical region, product line, or customer base. It contrasts with a central unitary structure and finds a parallel in the concept of devolution within unitary systems of government, where some powers are decentralized to regional authorities, as seen in the UK, France, Japan, and Sweden. Furthermore, this type of organizational division encourages a more collaborative environment, breaking down traditional hierarchical barriers and promoting interactions between management and staff of all levels.

Divisional structures also parallel military organizational strategies, where the objective is often strategic superiority within a given area. However, unlike the military, divisional structures within companies are designed for long-term strategic planning within a competitive marketplace, spanning across various markets such as sole proprietorships, partnerships, franchises, and corporations. This structure stands in contrast to bureaucratic organizations that thrive on hierarchy, division of labor, explicit rules, and comprehensive classifications.

Modern organizations also shift towards more dynamic team-based approaches, forming work teams with diverse skills and expertise. Similar to divisional units, these teams aim to respond swiftly to changes and challenges, although their impact on productivity is still subject to continuous research and adjustment.

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