Final answer:
The factors reshaping and redefining the manager's job include shifts in technology and globalization, outsourcing and job consolidation, and changes in the manager/employee relationship.
Step-by-step explanation:
The factors reshaping and redefining the manager's job include:
- Shifts in technology, economics, foreign competition, globalization, and workplace demographics: These external factors are causing organizations to respond quickly and restructure their organizations to delegate work to teams.
- Outsourcing and job consolidation: Manufacturing jobs and low-level clerical and support positions are being outsourced, reducing the number of high-paying and managerial positions available.
- Changes in the manager/employee relationship: The traditional hierarchy is shifting to acknowledge the benefits of an equal partnership and a more cooperative approach to meeting organizational goals.
In addition, there are challenges such as work overload, conflict, and ambiguity in defining the managerial role, which further reshape and redefine the manager's job.