Answer:
Before setting the objectives of L&D, managers should
1. Evaluate the implemented programs.
identify learning goals that will reduce skill gaps.
2. Determine the needs or skill gaps that need to be improved.
3. Develop L&D materials to be used in achieving learning goals.
4. etermine the needs or skill gaps that need to be improve
Step-by-step explanation:
The first step in L&D—assessment—is to figure out the organization's most pressing L&D needs.