Final answer:
John utilizes conceptual skills in his role as a top executive for developing and improving the organization's strategy, requiring a holistic view of the business and effective communication with his team and across departments.
Step-by-step explanation:
From the scenario provided, it can be inferred that John uses conceptual skills of management. Conceptual skills involve the ability to understand and integrate various areas of an organization and see the organization as a whole. These skills are especially important for top executives, like John, because they must develop strategies that take into account the entire organization's operations and its place in the broader business environment. These strategies must be communicated effectively to teams and across departments, pulling together diverse pieces of information. Furthermore, being able to effectively communicate and interpret the behavior of others, ties into the interpersonal skills and behavioral skills that also play a role in John's position. However, the development and improvement of an organization's strategy are most directly related to conceptual skills