Final answer:
Business-level strategy focuses on actions that provide value to customers and ensuring strategic controls and proper organizational designs are in place to support the strategy. It is fundamental to align a company's work processes, resources, and communication channels to the established goals for competitive advantage.
Step-by-step explanation:
Business-level strategy involves the actions and approaches undertaken by a business to provide value to customers and to achieve a competitive advantage by exploiting core competencies in specific, individual product or service markets. A crucial part of this strategy is ensuring proper strategic controls, which are performance measures that help managers assess the organization's success in executing strategies and achieving goals. Alongside, proper organizational designs must be implemented to support these strategies. These designs define the work configurations and distribution of resources, promote effective communication, and set policies to guide operations.
To execute a successful business-level strategy, a company may tailor its product offerings, manage relationships with suppliers and customers, innovate in product development, and optimize costs and pricing structures. A well-designed organizational structure will have clear roles and responsibilities, efficient work processes, and a structure that aligns with the company's strategy.