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2. We go the extra mile

All staff should be prepared to 1_______. Customers appreciate helpful, reliable staff, and they appreciate it when they receive something extra. So always 2_________ to fulfill customers' needs.

1 Answer

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Final answer:

To go the extra mile as an employee, it's important to remain willing to go above and beyond, be flexible, demonstrate interest in the organization's mission, and respond professionally to feedback. Additionally, try to solve problems independently, respect your manager's authority, stay accountable for mistakes, and actively participate and contribute to your team's goals. Being resourceful and seeking support from team members can also contribute to going the extra mile.

Step-by-step explanation:

If you think of your manager as your most important internal customer, you'll want to offer exceptional customer service whenever you can. Being professional and resourceful not only gains you positive feedback from your supervisor, it can also open up opportunities and increase your job satisfaction.

Here are some ways to go the extra mile:

  • Remain willing to go above and beyond when possible
  • Be flexible in the face of changing priorities and assignments
  • Convey your interest in the organization's mission
  • Respond professionally to feedback, as opposed to defensively
  • If you encounter a problem, try to offer a feasible solution
  • Try to solve problems independently before reaching out for support
  • Respect your manager's authority
  • Stay accountable and own up to mistakes or errors in judgement
  • Participate actively e.g. speak up in meetings, embrace new projects
  • Minimize the need for supervision by e.g. proactively providing updates
  • Seek out ways to contribute to areas that are a priority for your manager
  • Be resourceful: reach out to team members for support or feedback

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