Final answer:
Finance is not one of the processes included in operation management, which typically involves design, product development, and delivery. While finance supports the operation by managing monetary resources, it is not a direct function of operation management. Option B.
Step-by-step explanation:
The subject of operation management involves numerous decisions that are crucial to the firm's operations.
Specifically, the processes included in operation management typically are design, product development, and delivery, which includes the logistics of delivering the product or service to the customer.
The option that does NOT fit in operation management among the given choices is finance.
While finance is profoundly important in a business context, it is not considered a direct function of operation management; rather, it supports operation management and other business areas by managing the monetary resources of the organization.
For example, during the operational management process, once a product's design is completed, the focus shifts to implementing this design, which could involve setting up manufacturing systems and creating marketing strategies, among other tasks.
Finance would be overseeing the capital and expenditure required to realize these strategies but this is not the main process in operation management itself.
Hence, the right answer is option B.