Question

To cope with stress in a positive manner, you should

A ) Plan your day so that no delays will occur to keep you from the appointments you have set.

B ) Take charge of those things that can help you have a more enjoyable day.

C ) Be an expert at your job so that you do not have to "learn as you go"

D ) Remind difficult customers that "things happen," and sometimes for no good reason.

Answer 1

To cope with stress in a positive manner, you should plan your day, take charge of enjoyable activities, build expertise in your job, and practice empathy.

Step-by-step explanation:

To cope with stress in a positive manner, there are several strategies you can adopt:

1. Plan your day by setting realistic priorities and managing your time effectively. This can help prevent delays and ensure that you accomplish your tasks.
2. Take charge of the things that can contribute to a more enjoyable day. For example, you can engage in activities that you find relaxing or engaging.
3. Build expertise in your job by continuously learning and improving your skills. This can enhance your confidence and reduce stress related to job performance.
4. Practice empathy and understanding when dealing with difficult customers or situations. Remind yourself that sometimes issues occur for no good reason.

By adopting these strategies, you can cope with stress in a positive and effective manner.