Final answer:
Customer support via the internet is a service provided by companies to assist customers using online platforms or software. It allows customers to access secured information and receive assistance through various internet-based communication channels, such as chat, email, or video calls.
Step-by-step explanation:
Customer support via the internet is a service provided by some companies to assist customers using online platforms or software. It allows customers to access secured information and receive assistance from company representatives through various internet-based communication channels, such as chat, email, or video calls.
For example, a company may have a customer support portal on their website where customers can log in to access their account information, submit inquiries or issues, and receive personalized assistance from support agents. This secured information ensures the privacy and security of customer data during interactions.
Customer support via the internet is increasingly being utilized by companies to provide faster and more convenient assistance to a larger customer base, regardless of their physical location.