Question

One way to promote a positive telephone image is to Blank______.

Answer 1

To promote a positive telephone image, answer promptly and professionally. Use a polite greeting and speak clearly with a friendly tone. Actively listen to the caller and provide accurate information.

Step-by-step explanation:

One way to promote a positive telephone image is to answer promptly and professionally. This means picking up the phone within a few rings and using a polite greeting, such as "Good morning/afternoon, [your name] speaking." It's important to speak clearly and articulately, using a friendly tone of voice. Additionally, actively listen to the caller, ask clarifying questions if needed, and provide accurate and helpful information.