Final answer:
BSC sub-FC is about the goal, measure, target, and actual in the Balanced Scorecard framework used in businesses.
Step-by-step explanation:
BSC stands for Balanced Scorecard, which is a strategic performance measurement system used in businesses to track and manage performance. Sub-FC stands for sub-financial control, which refers to the financial aspect of the Balanced Scorecard. In this context, the goal is the desired outcome or objective that a business wants to achieve. It should be specific, measurable, achievable, relevant, and time-bound (SMART).
The measure is the quantifiable criteria used to assess progress towards the goal. It should be concrete and observable. The target is a specific value or level that the business aims to reach. The actual refers to the current progress or performance status.
For example, if the goal is to increase customer satisfaction, the measure could be the average rating given by customers in a satisfaction survey. The target could be to achieve an average rating of 4 out of 5, and the actual could be the current average rating of 3.5 out of 5.