Question

Flowchart of a business hierarchy for a store. the b d o, cashier, and officer send messages to the branch manager. the b d o sends messages to the marketing manager then the branch manager. the cashier sends messages to the finance manager then the branch manager. the officer sends messages to the operation manager then the branch manager. the flowchart above illustrates which type of organizational message?

Option 1: Upward
Option 2: Lateral
Option 3: Grapevine
Option 4: Downward

Answer 1

The flowchart illustrates Upward Communication within a business hierarchy, showing employees communicating up the chain of command to the branch manager.

Step-by-step explanation:

The flowchart described in the question illustrates the pathways of communication within a store's business hierarchy. It showcases how employees at different levels send messages through various channels before reaching the branch manager. Business hierarchy refers to the established chain of command within an organization, where each level has a clear reporting line to the next. For example, in a retail store like Walmart, an employee would report to a shift manager, who then reports to the store manager, and so on until the highest level of the company is reached.

The type of organizational message being described in the flowchart is Upward Communication. This is evident as all the messages from the BDO, cashier, and officer move up the hierarchy before reaching the branch manager. Upward communication is essential in a company's decision-making process and for managers to receive feedback from employees.