Question

True or false: Total quality management is a systematic approach to identifying and quantifying best practices in an organization in order to make improvements in effectiveness and efficiency.

Answer 1

True, Total Quality Management (TQM) is a systematic approach for continuous improvement by identifying and quantifying best practices to enhance effectiveness and efficiency in an organization.

Step-by-step explanation:

True: Total Quality Management (TQM) is indeed a systematic approach dedicated to continuous improvement in the quality of products and processes in an organization. By identifying and quantifying best practices, it aids in enhancing both effectiveness and efficiency.

This management concept involves all members of an organization in improving processes, products, services, and the culture in which they work.

• Systematic approach to continuous improvement
• Enhance effectiveness and efficiency
• Involvement of all organization members