Question

What are valid components of the ITIL 4 Service Value Chain?

Answer 1

The valid components of the ITIL 4 Service Value Chain are Plan, Improve, Engage, Design and Transition, Obtain/Build, and Deliver and Support.

Step-by-step explanation:

The ITIL 4 Service Value Chain is composed of six components:

1. Plan: This component involves formulating a strategic approach and creating a plan for delivering IT services.
2. Improve: This component focuses on continuously improving services and processes to enhance value.
3. Engage: This component emphasizes building strong relationships with stakeholders and understanding their needs.
4. Design and Transition: This component involves designing and transitioning new or changed services.
5. Obtain/Build: This component focuses on obtaining or building the necessary resources required for service delivery.
6. Deliver and Support: This component is responsible for delivering and supporting the agreed-upon services.