Question

To help the novice user in setting up their e-mail account,

A ) Review the contacts tab and add your personal information so the customer can contact you directly.

B ) Explain how to address an e-mail along with the options and meanings of Reply, Reply All, and Forward.

C ) Have the customer purchase and download security software from McAfee or Norton so you can install it.

D ) Direct them to the Support link on the cable operator's home page so the customer becomes less dependent on you.

Answer 1

When setting up an email account, it is important to provide contact information, explain how to address an email, and encourage self-reliance through cable operator support.

Step-by-step explanation:

When setting up an email account, there are a few important steps to follow to ensure a successful setup and effective communication. First, it is important to review the contacts tab and add your personal information so that the customer can contact you directly. This includes providing your name, phone number, and email address.

Next, it is crucial to understand how to address an email properly. You should explain the options and meanings of Reply, Reply All, and Forward. For example, Reply is used to respond to the sender of the email, Reply All is used to respond to all recipients of the email, and Forward is used to send the email to someone else.

Instead of directing the customer to purchase and download security software, it is best to encourage them to consult their cable operator's support link. This will empower them to become less dependent on you and provide them with reliable resources.