Question

Kathleen has used Tasty Eats catering for many years. She loves the food, enjoys the servers, and has found Tasty Eats to be very effective in addressing any problems that might come up. Kathleen would be described as a(n) Blank______ customer.

Answer 1

Kathleen is considered a loyal customer of Tasty Eats catering due to her years of satisfaction and repeat patronage, which is significant in the realms of business and customer relationship management.

Step-by-step explanation:

Kathleen can be described as a loyal customer of Tasty Eats catering. Her continued patronage over many years, satisfaction with the food and service, and her positive experience when issues are resolved all demonstrate characteristics of customer loyalty. This is a key concept in business and customer relationship management (CRM), as retaining satisfied and loyal customers is crucial for the ongoing success of a company. Loyal customers are likely to be repeat buyers, are less likely to switch to a competitor, and may act as brand ambassadors by recommending the services to others.