Final answer:
Customer participation can lead to three primary role stressors: work overload, role conflict, and role ambiguity, each contributing to stress in unique ways.
Step-by-step explanation:
The three role stressors that can stem from customer participation include work overload, role conflict, and role ambiguity. Work overload occurs when the demands of customer participation exceed the employee's capacity to handle them, leading to overwhelming stress.
Role conflict happens when there are contradictory expectations associated with customer participation, where an employee might have to fulfill competing demands that cannot be satisfied simultaneously. Lastly, role ambiguity is the uncertainty or lack of clarity about the expectations of one's role when involving customer participation, which can cause stress due to uncertainty about what actions to take or how to prioritize tasks.