Final answer:
The Internet has dramatically changed the way companies deliver customer support services. Some companies give customers access to secured information via an extranet, which allows them to access support materials, submit inquiries, or track their service requests online. This has made customer support more convenient and accessible for customers.
Step-by-step explanation:
The subject of this question is Business. The Internet has dramatically changed the way companies deliver customer support services. Some companies give customers access to secured information via an extranet, which allows them to access support materials, submit inquiries, or track their service requests online. This has made customer support more convenient and accessible for customers.