Final answer:
To effectively understand another's communication, one must desire to understand and also be able to manage their emotions and use active listening, which involves attention to underlying emotions and personal responses.
Step-by-step explanation:
The statement is false; having the attitude that you want to understand another's communication is crucial but not the only requirement. One must also use metacognition to reflect on both the source of strong emotions involved in the communication and their own emotional responses. This involves managing personal emotions to maintain an objective perspective while engaging in active listening.
Active listening is a key component of effective communication. It requires not just hearing the words spoken but also paying attention to the underlying emotions and the context in which something is said. It is also about being aware of one's own reactions and responses to those words. Engaging in discussions, asking questions, and offering one's point of view are all part of participating in meaningful communication.