Final answer:
A knowledge base in Computers and Technology is a centralized repository of information used for problem-solving and decision-making. Examples include Wikipedia, help desk knowledge bases, and customer support knowledge bases.
Step-by-step explanation:
Knowledge Bases in Computers and Technology
In the field of Computers and Technology, a knowledge base refers to a centralized repository of information that is used to support problem-solving and decision-making. It contains structured and organized data that can be easily accessed and searched.
Examples of Knowledge Bases
1. Wikipedia: It is an online knowledge base that contains a vast amount of information on various topics.
2. Help Desk Knowledge Base: This is a knowledge base used by IT support teams to store troubleshooting guides and solutions for common technical issues.
3. Customer Support Knowledge Base: Many companies have knowledge bases that provide answers to frequently asked questions and provide self-service support to their customers.