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*Using and Creating Knowledge Bases (continued)*

In KCS

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Final answer:

A knowledge base in Computers and Technology is a centralized repository of information used for problem-solving and decision-making. Examples include Wikipedia, help desk knowledge bases, and customer support knowledge bases.

Step-by-step explanation:

Knowledge Bases in Computers and Technology

In the field of Computers and Technology, a knowledge base refers to a centralized repository of information that is used to support problem-solving and decision-making. It contains structured and organized data that can be easily accessed and searched.

Examples of Knowledge Bases

1. Wikipedia: It is an online knowledge base that contains a vast amount of information on various topics.

2. Help Desk Knowledge Base: This is a knowledge base used by IT support teams to store troubleshooting guides and solutions for common technical issues.

3. Customer Support Knowledge Base: Many companies have knowledge bases that provide answers to frequently asked questions and provide self-service support to their customers.

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