Question

You have the Customer service representative security role. You apply a filter to the active case system view. You need to save the view. What should you do?

A. Create a personal view.
B. Save the filtered view.
C. Pin the view.
D. Use Save As and give the view a new name.

Answer 1

To save the filtered view, use 'Save As' and give the view a new name.

Step-by-step explanation:

In order to save the filtered view for the active case system with the Customer service representative security role, you should select option **D. Use Save As and give the view a new name**. By selecting this option, you can create a copy of the view and give it a unique name, allowing you to save the filtered view separately from the original view.