Final answer:
For the Field Service mobile app in online mode, users can typically choose when to synchronize data and information is downloaded to the device during synchronization. Data does not continuously sync; manual synchronization may be a feature but isn't always required.
Step-by-step explanation:
Regarding data synchronization in the Field Service mobile app in online mode, the two true statements are:
- The user can choose when data synchronization occurs: Although the app may automatically synchronize at certain times, users often have the option to initiate a manual sync as well.
- Information is downloaded to your device: When synchronization occurs, relevant data is downloaded from the server to your mobile device to ensure that the latest information is available for use.
While data may continuously synchronize with the server to some extent, this process may not be constant and could depend on specific triggers or schedules within the app. Additionally, while manual synchronization may not always be necessary, it is typically a feature available in many mobile applications for user convenience.