Question

You have been assigned as the project manager for the parking lot resurfacing at a very prestigious, top quality health facility in Arizona. The project is moving along better than expected and you are feeling quite confident that you will be finished 2 days ahead of schedule. During your daily morning walk-over of the completed work, you notice that in one area, the concrete appears to be "popping" leaving what looks like little pock marks on the surface. You immediately suspect that there is a defect in the concrete that was used in that section. Which organizational process asset would you reference first to help you determine your BEST course of action?

A Project files from prior projects
B Issue and defect management database
C Communication requirements
D Process measurement database

Answer 1

To address concrete defects in a construction project, the project manager should first look into the Issue and defect management database to determine the best course of action based on past incidents.

Step-by-step explanation:

When facing a defect in a construction project, it's critical to consult organizational process assets that provide guidance on handling such issues. In this case, B Issue and defect management database would be the most relevant asset to reference first. This database likely includes records of similar incidents, their causes, and the remedial actions that were taken. It would serve as a valuable resource for understanding the problem at hand and determining the best course of action.

The project files from prior projects may also contain useful information but are secondary to the immediate concern of addressing the defect. The communication requirements are pertinent for handling coordination and informing stakeholders but not immediately applicable for identifying the defect cause. The process measurement database may provide data on performance but would not be specific to defect resolution.