Final answer:
Providing exceptional service is crucial when dealing with a key client. To do so, assist your contacts, be professional and resourceful, and have effective communication skills.
Step-by-step explanation:
Providing exceptional service is crucial when dealing with a key client. Your supervisor can open doors for you or make sure they stay firmly closed. Your relationship is too important to be left to chance.
To provide exceptional service, you should assist your contacts whenever you can, respond to their requests, provide recommendations, and make introductions. Being professional, resourceful, and flexible in the face of changing priorities is also important.
It's crucial to convey your interest in the organization's mission, solve problems independently, and stay accountable for your actions. Additionally, strong communication skills, respectful language, and effective communication are key factors in delivering exceptional service to key clients.