Final answer:
The statement that customers rarely trust the companies they do business with over the internet and are therefore reluctant to use the internet for any purpose is false.
Step-by-step explanation:
The statement that customers rarely trust the companies they do business with over the internet and are therefore reluctant to use the internet for any purpose is false. While there are certainly concerns about online privacy and security, studies have shown that more and more people are using the internet for a variety of purposes, including shopping, banking, and communication. According to the Pew Research Center, the number of Internet users who express concern over personal information available online has increased, but this does not necessarily mean that customers do not trust online businesses.