Question

An agent is currently working in their home session with no other sessions open. They would like to be able to search through their organization's available account list. How would they do that in the application?

Answer 1

To search through their organization's available account list in the application, the agent needs to follow these steps.

Step-by-step explanation:

In order to search through their organization's available account list in the application, the agent can follow these steps:

1. Open the application and navigate to the account list.
2. Use the search feature provided in the application.
3. Enter the search criteria (e.g., account name, ID, or any other relevant information) and click on the search button.
4. The application will then display the search results, showing the accounts that match the given criteria.

By following these steps, the agent will be able to efficiently search through their organization's available account list.