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You need to set up queues to manage support. You assign a team to each queue. What type of queue should you configure?

User Nderjung
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Final answer:

The type of queue that you should configure for managing support is a first-in-first-out (FIFO) queue.

Step-by-step explanation:

The type of queue that you should configure for managing support is a first-in-first-out (FIFO) queue. This type of queue ensures that the first support request that enters the queue is the first one to be addressed by the assigned team. It is commonly used in support ticketing systems and customer service queues.

For example, imagine a software company that provides customer support for their users. They can configure a FIFO queue to ensure that the support team addresses the oldest support requests first, ensuring fair and efficient service.

User Tpk
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