Question

A client plans to implement a case resolution process. Which field types does the Case Resolution form use?

Field Text: Resolution

Answer 1

The Case Resolution form uses the Field Text field type to capture the resolution of the case.

Step-by-step explanation:

The field types used in the Case Resolution form include:

• Field Text: This field type is used to capture the resolution of the case. It allows the client to enter text that describes how the case was resolved.