Final answer:
Both words and body language impact communication, but body language often has a greater impact by providing context, tone, and non-verbal cues.
Step-by-step explanation:
Both words and body language have a significant impact on communication, but body language often has a greater impact. Body language includes facial expressions, gestures, and posture, all of which can convey emotions and attitudes. While words provide the explicit message, body language adds context, tone, and non-verbal cues that can enhance or contradict the words being spoken.
For example, imagine someone saying 'I'm fine' with a smile on their face and relaxed body posture. The words may indicate that everything is okay, but the smile and body language suggest otherwise.
In another scenario, imagine someone saying 'I'm fine' with a frown, crossed arms, and slouched posture. The words may say one thing, but the body language conveys a different message that the person is not okay.