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You are configuring a business process flow for a case entity.

All cases must be flagged for review.
You need to complete configuration of the business process flow.
Solution: Create an action that generates a task record that is assigned to the case reviewer and appends the text Ready for review to the case topic. Does the solution meet the goal?

User Izzet
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1 Answer

4 votes

Final answer:

The question addresses the configuration of a business process flow to ensure all cases are flagged for review. The solution mentioned proposes an action to create a task record which will trigger a review for the cases. This meets the configured objective for the process flow.

Step-by-step explanation:

The question is about configuring a business process flow for a case entity in a business setting, ensuring that all cases are flagged for review. The proposed solution involves creating an action that generates a task record assigned to a case reviewer and appends 'Ready for review' to the case topic.

Let's break down the response process using the given framework:

Situation

  • Within a business environment, the role involves configuring a workflow for case management to flag cases for review systematically.
  • Task
  • The task was to configure the business process flow so that all cases are flagged for review appropriately.
  • Action
  • The action proposed is the creation of a task record that triggers a case review process, highlighted by appending the text 'Ready for review' to the case topic.
  • Result

If implemented, the business process flow will automatically initiate a review process for each case, ensuring no case goes without scrutiny. This should meet the goal of flagging all cases for review as prescribed in the workflow requirements.

  • The complete question is: content loaded
  • You are configuring a business process flow for a case entity.
  • All cases must be flagged for review.
  • You need to complete configuration of the business process flow.

Solution: Create an action that generates a task record that is assigned to the case reviewer and appends the text Ready for review to the case topic. Does the solution meet the goal? is:

User Carrosive
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7.6k points