Final answer:
To analyze this problem, we can use simulation to determine the number of tenants who would have to wait more than an hour and the amount of money the company would have to credit them.
Step-by-step explanation:
To analyze this problem, we can use simulation. Let's assume that 30 customers arrive per hour, which means on average one customer arrives every two minutes. Based on this assumption, we can calculate how many tenants would have to wait more than an hour.
To find out the number of tenants who would have to wait more than an hour, we need to determine the total number of tenants and calculate the probability of each tenant waiting longer than an hour. From there, we can multiply the total number of tenants by the probability to find the expected number of tenants who would have to wait more than an hour.
As for the amount of money the company would have to credit these tenants, we would need additional information about the company's policy for compensating delays. Assuming the company compensates tenants with a fixed amount per hour of delay, we can multiply the expected number of tenants who would have to wait more than an hour by the compensation rate to find the total amount of money the company would have to credit.