Final answer:
If a customer walks directly to an item in a store, it may indicate familiarity with the store layout, a specific item in mind, or a sense of urgency.
Step-by-step explanation:
If a customer walks directly to an item in a store, it may indicate that he is familiar with the store layout or has a specific item in mind that he wants to purchase. This behavior is often seen in experienced shoppers who know exactly what they need and where to find it. It could also suggest that the customer is in a hurry and wants to quickly locate and purchase the desired item.