Question

Erin is a member of the administrative team at a small office and must choose a new electronic scheduling program. Erin lists several software options and explores the benefits and drawbacks of each. She chooses the best one—it’s easy to use, is moderately priced, and will improve the efficiency of the scheduling process. Erin’s very excited about the new program and installs it on all of the computers after the employees have left for the day. The next day, to her surprise, Erin receives several phone calls from employees complaining about the new program. Which habit of poor decision making might have led to this result?

Answer 1

Failure to communicate effectively with others affected by the decision.

Step-by-step explanation:

The new computer software that Erin chose might have been good or bad for the organization. A notable flaw in her decision making was informing the employees of the new software and possible educating them on it.

Since the decision involved others, Erin should have properly communicated the outcome of her research to others involved so that they can anticipate it and even offer their suggestions. Failure to do all of these caused the several complains by the employees.