Final answer:
When working in a service desk, it is important to offer exceptional customer service and gain positive feedback from your supervisor. This can be done by being flexible, staying accountable for mistakes, actively participating in meetings, and seeking ways to contribute to your manager's priorities. Gathering information effectively, doing root cause analysis, and offering feasible solutions are also important. Initiative and proactive thinking are valued qualities in today's fast-paced environment.
Step-by-step explanation:
When working in a service desk, there are several ways to offer exceptional customer service and gain positive feedback from your supervisor. These include being flexible, staying accountable for mistakes, actively participating in meetings, and seeking ways to contribute to your manager's priorities. It is also important to gather information effectively, do root cause analysis, and offer feasible solutions. Lastly, initiative and proactive thinking are valued qualities in today's fast-paced environment.