Question

What should you do if a client device keeps defaulting to the 2.4 GHz network over the 5 GHz network?

Answer 1

If a client device keeps defaulting to the 2.4 GHz network over the 5 GHz network, you can try checking the router settings, moving closer to the router, and disabling band steering.

Step-by-step explanation:

If a client device keeps defaulting to the 2.4 GHz network over the 5 GHz network, there are a few steps you can take to troubleshoot and resolve the issue:

1. Check the router settings: Ensure that both the 2.4 GHz and 5 GHz networks have different names (SSIDs). This will prevent confusion for client devices.
2. Move closer to the router: The 2.4 GHz network has a longer range but slower speed compared to the 5 GHz network. If you are too far from the router, the client device may automatically connect to the 2.4 GHz network for better signal strength.
3. Disable band steering: Some routers have a feature called band steering which automatically connects client devices to the faster 5 GHz network when available. However, this feature may sometimes cause issues. Try disabling it in the router settings and see if that helps.