Final answer:
A set of actions or principles that outline a business's interaction with customers is a code of ethics.
Step-by-step explanation:
A set of actions or principles that outline a business's interaction with customers is a code of ethics.
Businesses often create a code of ethics to ensure that their members act in accordance with laws and regulations, and to reflect the values of the societies in which they operate. These codes address concrete matters such as bribery, discrimination, and whistleblowing, while also establishing guidelines for accomplishing environmental and social goals and building trust and goodwill.
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