158k views
2 votes
T F Businesses need loyalty programs build customer approval.

User Alficles
by
8.4k points

1 Answer

2 votes

Final answer:

Loyalty programs are used by businesses to increase customer approval, aiming for repeat customers and a solid reputation which can lead to increased prices and trust.

Step-by-step explanation:

Businesses implement loyalty programs because they wish to build customer approval and foster repeat business, which is essential for a company's success. The thought process behind these programs is that firms desire repeat customers who are more inclined to refer others to the business, thereby enhancing the company's reputation. A solid reputation means customers are less concerned about product quality and may even be willing to pay more. For instance, a grocery store with a strong reputation typically can charge higher prices than a temporary vendor, due to the trust that has been built with customers.

User Andrii Chernenko
by
7.8k points

No related questions found

Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.